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Arbejdsgivers annonce:

Experienced SAP Service Delivery Manager (PP/SCM)

Experienced SAP Service Delivery Manager (PP/SCM) - Copenhagen area

Ready to handle internals as well as externals in the SAP manufacturing/supply chain landscape? – Then we are ready for you!


Our client develops, manufactures and markets pharmaceutical drugs to dermatologic and thrombotic patients in more than 100 countries globally. To realize their vision of becoming the preferred dermatology care partner improving people’s lives around the world, they are expanding into new regions and markets, reaching more patients and societies with drugs and therapies that address unmet medical needs. The company has its own sales forces in more than 60 countries and employs almost 5000 employees worldwide. The company is headquartered in Denmark.


The company is running an IT transformation programme over the coming years aiming for a state of the art outsourced environment. It will be your responsibility to provide day to day delivery of the SAP Manufacturing/Supply Chain services. The Service Delivery Manager will manage the relationship and delivery function provided by the service vendor, with key objectives like:

Implement industry best practice methodologies and standard ways of working based on ITIL methodologies to ensure the highest quality delivery of outputs from all teams involved from line of business, IT and vendor.
Effectively contribute to the overall delivery of the IT and business strategies.
Acts as an advocate of IT both externally and internally, and promote consistent corporate standards and fair attitude in all dealings at all levels.
Engage actively with IT vendor support teams inspiring to and ensuring high engagement and good performance.
Develop, coach, motivate, energize and inspire fellow team members.
Ensure that together the team develops effective working relationships at all levels and thrives on change and inspiring colleagues to embrace and embed new ways of working.


We are looking for a skilled and experienced service delivery professional who are ready for the next step, with the following skills:

Prior experience working as SDM in the SAP Manufacturing/Supply Chain landscape or similar experience.
Strong ITIL background, preferably with certification, as well as knowledge of ISO20001 standard.
Operational vendor management skills and experience will be required and prioritized competences.
Track history of leadership, or strong people management skills.
Strong client facing consultancy experience.
Language skills or international project experience.

Further information

Please contact Peter Mogensen for further information:

Would you like to apply for this position, please email application and CV to with ref. no. A.882.PM

All applications will be handled in confidentiality.